Shipping & Returns

Title of the horror movie 'Carrie' written in bold white letters above a blood-red paint stroke on a black background.

Shipping

  • Processing Time: Orders are typically packed and shipped within 2–7 business days. Processing times may be longer during new releases, major sales, holidays, or other high-volume periods.

  • Shipping Options: We offer tracked shipping across Canada and the U.S. International orders are available, with shipping costs invoiced separately after checkout.

  • Delivery Estimates: Delivery times vary depending on your location and selected shipping method. Once your order ships, you'll receive a confirmation email with tracking information (where applicable).

  • Customs & Duties: International customers are responsible for any applicable customs fees, duties, taxes, or import charges.

International Shipping

  • Shipping Cost: International shipping is invoiced separately after checkout. The $0 shipping option shown at checkout does not mean free shipping.

  • How It Works: Once your order is packed, we’ll calculate the actual shipping cost based on the package size, weight, and destination. A separate payment link will be emailed to you.

  • Shipping Payment: Your order will be shipped once the international shipping invoice has been paid.

  • Customs & Duties: Customers are responsible for any applicable customs fees, duties, taxes, or import charges.

  • Final Sale: All international orders are final. Orders cannot be cancelled or refunded due to the cost of international shipping.

Returns & Exchanges

  • All Sales Final: Due to the collectible nature of our products, all sales are final. We do not accept returns, refunds, or exchanges. Please review all product photos and descriptions carefully before purchasing.

  • Exceptions: If an item arrives damaged, incorrect, or significantly not as described, please contact us within 7 days of delivery with photos, and we'll make it right.

  • Clothing Returns (Store Credit Only): Pre-owned or new clothing may be returned for store credit within 7 days of delivery. Items must be unworn, unwashed, and in the same condition as received. Return shipping is the responsibility of the buyer.

  • Contact: For any shipping or return inquiries, email us at team@wrestlingthrift.com.

Pre-Order Cancellations

  • Customer Cancellation: Pre-orders reserve inventory specifically for you. Customer-requested pre-order cancellations are subject to a 15% cancellation fee.

  • Manufacturer or Distributor Cancellation: If a product is cancelled by the manufacturer or distributor, no cancellation fee will apply. You'll have the option of receiving a full refund or store credit toward another item at Wrestling Thrift.

  • Release Dates: All release dates are estimates provided by the manufacturer and distributor and are subject to change.

  • Pre-Order Updates: For the latest arrival estimates and shipping updates, please visit our Pre-Order Hub.